E-commerce & Information Technology in Hospitality & Tourism

E-commerce & Information Technology in Hospitality & Tourism
By:"Zongqing Zhou"
Published on 2004 by Cengage Learning

The travel professional who wants to stay on the cutting edge will find this to be a great resource. Employing the concepts, ideas and technologies discussed in this book will dramatically improve customer service and marketing in this age of technology. Through the practical use of examples and case studies, the author provides an extensive review of the Internet as an agent of change in hospitality and tourism information technology and commerce. \

This Book was ranked 20 by Google Books for keyword ecommerce.